Frequently Asked Questions

Thank you for supporting my small business! Every piece is handcrafted with care and attention to detail. Please review the shipping information below before placing your order.

Processing Time
All items are handmade and made with care. Please allow 3–7 business days for processing before your order ships. Custom orders may require additional time depending on design complexity and materials.

Shipping Time
Once your order has shipped, delivery times will vary based on the shipping carrier and your location. Estimated shipping times are provided at checkout but are not guaranteed.

Tracking Information
A tracking number will be provided once your order has been shipped so you can follow its journey to you.

Custom Orders
Custom and personalized orders may require longer processing times. I will communicate estimated completion and shipping dates throughout the process.

Lost, Delayed, or Damaged Packages
Once a package has been dropped off with the shipping carrier, I am not responsible for shipping delays, lost packages, or damage caused during transit. If an issue occurs, please contact the carrier directly using your tracking information. If you need assistance, feel free to reach out and I’ll do my best to help.

Incorrect Addresses
Please double-check your shipping address before placing your order. Orders returned due to an incorrect address may require additional shipping fees to be resent.

Local Pickup (Optional — remove if not applicable)
Local pickup may be available for customers in the area. Please contact me prior to ordering for details.

Thank you for supporting handmade and shopping small — every order truly means so much! ✨

Thank you for supporting my small business. Each piece is handcrafted with care and many items are one-of-a-kind or custom-made, which is why I do not accept returns or offer refunds.

All sales are final.

Please review item descriptions, photos, sizes, and details carefully before placing your order. If you have any questions before purchasing, I’m happy to help.

Custom & Personalized Orders
Custom, personalized, or made-to-order items cannot be canceled, returned, or exchanged.

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact me within 3 days of delivery with photos of the item and packaging so I can work with you to resolve the issue.

I truly appreciate your support of handmade and small business. Every order is created with care, and your support means the world to me. ✨

The timeline for creating a custom piece varies depending on the complexity of the design and materials used. I work with clients to establish a timeline and keep them updated throughout the process.